Returns & Exchanges

At Something Went Wrong, we believe your home should be a sanctuary, which is why we offer a hassle-free 30-day return window for all furniture and decor items. If your purchase doesn't fit your space perfectly, we are committed to making it right with a straightforward refund or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging, ensuring all hardware, assembly tools, and protective padding are included.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.